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Effective Patient, Family & Caregiver Education in Rehabilitation

presented by Gail Sims

Accrediting Body:

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Disclosure Statement:

Financial: Gail Sims receives compensation from MedBridge for this course. Gail Sims is an employee of Kaiser Permanente , California Board of Nursing, and the Commission on Accreditation of Rehabilitation Facilities. There is no financial interest beyond the production of this course.


 Non-Financial: Gail Sims is a member of the Association of Rehabilitation Nursing and has no competing non-financial interests or relationships with regard to the content presented in this course.

Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

MedBridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact support@medbridgeed.com. We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

Accreditation Check:
Poor communication costs the U.S. healthcare systems $1.7 billion in malpractice costs and nearly 2,000 lives, according to CRIOC Strategies 2015 CBS Report on Malpractice Risks in Communication Failures. Critical information gets lost between providers and those who need it, across all health care systems and settings. Mismanagement of crucial information has a negative impact across the continuum of care. The intent of this course is to provide an in-depth exploration of problems and challenges in the delivery of effective patient, family, and caregiver education in the rehabilitation setting. The learner will review strategies and concepts of effective teaching/learning and explore techniques to promote high-quality educational experiences in rehabilitation.

Meet Your Instructor

Gail Sims, MSN, RN, CRRN

Gail Sims serves as a Patient Care Coordinator at Kaiser Permanente in Roseville, CA. She served as the Director of Nursing at Kaiser Foundation Rehabilitation Center in Vallejo, CA for 8 years. She has also been a nurse surveyor for the Commission on the Accreditation of Rehabilitation Facilities for the past 11 years. During the…

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Chapters & Learning Objectives

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1. Identifying Problems in the Provision of Education

In the first chapter of this course, the impact of communication failures in patient outcomes is described. Barriers involved in delivery and receipt of education are discussed. The importance of comprehensive delivery of patient/family/caregiver education in the rehabilitation setting is explored.

2. Exploring the Foundation of Education

This chapter explores types of learning theories, models of learning, and philosophies of education based on finding identity, meaning, and purpose through connections. The goals and intentions of these concepts as they relate to experiential learning, through relationships and honoring of human values, are discussed.

3. Uncovering Clues to Effective Delivery of Education

This chapter reveals important assessment skills and applies motivational interviewing tools to the delivery of education. The need for patient-centered, experiential information sharing is covered in order to promote self-management and self-advocacy.

4. The Proof is Sustainable Outcomes

The final chapter of this course covers primary and secondary outcomes of effective, high-quality execution of patient/family/caregiver education for persons with chronic and acute rehabilitation diagnoses. This chapter also presents evidence of sustainable results that highlight the many benefits of providing effective education across the health care continuum. These evidence-based techniques of teaching will help remove barriers and create the most powerful plan for implementing effective patient/family/caregiver education.

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