Misty Kevech, RN, MS, CCP, CPTM is an RN Project Coordinator for Quality Insights, the Quality Innovation Network (QIN)-Quality Improvement Organization (QIO) for the states of West Virginia, Pennsylvania, Delaware, New Jersey, and Louisiana. Her responsibilities are with the Centers for Medicare & Medicaid Services’ (CMS) Home Health Quality Improvement (HHQI) National Campaign and involve researching and writing Best Practice Intervention Packages (BPIPs) for home health. BPIPs provide information, tools, and resources on key topics to improve patient outcomes. She coordinates all the educational activities for HHQI University and all the continuing education activities for multiple disciplines. One of Misty’s focus areas is on underserved populations and their specific needs including patients who are in underserved areas, those who are dual-eligible, experience significant health disparities, and those served by small home health agencies.