Sue Ann Guildermann has more than forty years of experience providing education, leadership, and consultation to nonprofit and for-profit senior service organizations. Sue Ann is a registered nurse, with a BA and MA in communication. She currently conducts research of evidence-based findings and practices to create quality improvement programs, educational seminars, and conferences with targeted solutions for Empira, a consortium of 26 skilled nursing facilities and 14 assisted living facilities in Minnesota. For the past three years, she has traveled nationally to share the findings from the work of two national and state quality improvement grants awarded to Empira. The purpose of these grants was to reduce resident falls in skilled nursing homes and to ensure that their residents slept undisturbed throughout the night.